Engaged Teams and Innovation: Ricoh UK's Formula for Success

Nestled in Telford, Ricoh UK Products Ltd (RPL) stands as a beacon of excellence in the print and imaging solutions sector. Since its inception in 1983, the site has been a hub of innovation and growth, continuously pushing the boundaries of operational excellence. Central to this success is "The Ricoh Way Production System" (RWPS), introduced in 2013. This system seamlessly blends the company's values with a steadfast commitment to continuous improvement, sustainability, and employee engagement.

A recent benchmark assessment by the Manufacturers Network highlighted the following strengths at Ricoh UK, a highly engaged workforce, a structured approach to safety and well-being, and a robust alignment of strategic goals across all functions.

For manufacturers keen on exploring best practices in operational excellence and continuous improvement, Ricoh's Telford site offers invaluable insights. The visit is perfect for companies aiming to cultivate a high-performing culture through engaged teams and a dedication to innovation and operational excellence. It provides practical lessons on leading lean improvement programmes and nurturing a culture of continuous improvement.

• 9:00 - Arrival, induction, and refreshments

• 9:30 - Host site welcome and introductions

• 9:45 - Host site presentation: products, processes, and lean journey

• 10:15 - Introduction to Operational Excellence by Manufacturers Network, covering culture and behaviour, principles > systems > tools, assessing behaviours at the Gemba, and questioning techniques

• 11:00 - Preparation for shop-floor visit

• 11:15 - Shop-floor visit

• 13:00 - Lunch

• 13:45 - Q&A session with site leadership team

• 14:45 - Key learnings and takeaways

• 15:30 - Conclusion and departure
  

More information about the visit is available here.